If you have received a traffic challan due to an error, you are not required to pay the fine. Mistakes can occur due to faulty CCTV cameras, errors by traffic police, or incorrect vehicle number entries. In such cases, you can challenge the challan and request its cancellation. Here’s how you can do it:
Ways to Challenge a Wrong Traffic Challan
1. File an Online Complaint (Easiest Method)
If your challan has been wrongly issued, you can dispute it online by following these steps:
- Step 1: Visit the official website of the Ministry of Road Transport and Highways.
- Step 2: Select the option for “Grievance” or “Dispute Challan.”
- Step 3: Enter your challan number, vehicle number, and mobile number.
- Step 4: Upload supporting evidence such as location details, vehicle photos, or camera error proof.
- Step 5: Submit the complaint and wait for a response.
Note: If your claim is verified, the challan will be automatically cancelled.
2. Register a Complaint Offline
If you prefer an offline approach, you can also file your complaint through these methods:
- Visit the Traffic Police Station: Carry a copy of the challan, vehicle documents, and an identity proof to the nearest traffic police station and register your complaint.
- Call the Traffic Helpline Number: Contact your state’s traffic police helpline and provide details of the incorrect challan.
- Email Your Complaint: If you are in Delhi, you can send an email to info@delhitrafficpolice.nic.in.
Delhi Traffic Police Helpline Numbers:
- 1095 (Toll-Free)
- 011-2584-4444 (Control Room)
Note: Helpline numbers vary by state. Check your state’s official traffic police website for the correct contact details.
3. Appeal in Court
If your online or offline complaint is unresolved, you can take the matter to court.
How to File an Appeal?
- Submit a Traffic Challan Dispute Application with all relevant documents to the Magistrate Court.
- Present your case along with evidence supporting the wrong challan.
- If the court finds the challan invalid, it will be cancelled.
Note: This process may take time, but if you are correct, you won’t have to pay the fine.
4. Resolve Through Lok Adalat (Quickest Solution)
For a fast resolution without court involvement, you can take your case to Lok Adalat.
Benefits of Lok Adalat:
✔ Fast resolution of disputes
✔ No need for a lawyer
✔ No additional costs
How to Apply?
- Check the upcoming Lok Adalat dates and locations in your state.
- Visit the Lok Adalat with your challan copy, vehicle documents, and ID proof.
- Explain your issue to the traffic and judicial officers present.
- If a mistake is found, the challan will be canceled immediately.
Important Points to Remember
✔ Always note the correct challan details and number before filing a complaint.
✔ File your complaint on time, as delays can lead to an increased fine amount.
✔ Keep your vehicle documents up to date to avoid any future issues.
✔ Never ignore a wrong challan, as unpaid fines may result in vehicle registration cancellation or even vehicle seizure.
By following these steps, you can successfully dispute and cancel a wrongly issued traffic challan.