In today’s digital era, mobile phones have become an essential part of our daily lives. However, losing a phone or having it stolen can be a frustrating and stressful experience. Fortunately, the government has introduced a dedicated portal to help users track and block their lost devices with ease.
Sanchar Saathi Portal: A Government Initiative
To assist citizens in securing their stolen or lost smartphones, the government launched the Sanchar Saathi portal last year. This platform allows users to block their lost mobile phones and track updates related to their status. Once a phone is blocked, it becomes unusable, preventing unauthorized access and misuse.
How Does the Portal Work?
The Sanchar Saathi platform is built on the Telecom Department’s Citizen Portal Central Equipment Identity Register (CEIR). When a mobile device is reported lost or stolen and subsequently blocked, it cannot be used even if a new SIM card is inserted. This ensures that stolen phones have no resale or reuse value, discouraging theft.
Steps to Block a Lost or Stolen Mobile
If your phone is lost or stolen, follow these steps to block it using the Sanchar Saathi portal:
- Visit the Official Website
- Open any internet browser and go to the Sanchar Saathi portal at https://ceir.sancharsaathi.gov.in/.
- Access Citizen Services
- Scroll down to the Citizen Centric Services section.
- Click on the option Block Stolen/Lost Mobile.
- Provide Required Information
- Enter all necessary details related to the lost phone.
- Upload essential documents, such as:
- A copy of the FIR filed for the stolen device.
- A valid ID proof to verify ownership.
- Submit the Request
- After filling in the details, click on Submit, and your device will be officially blocked.
How to Track the Status of a Blocked Device
Once you have submitted a request to block your lost mobile, you can check the status of your request anytime.
- Visit the Sanchar Saathi website.
- Click on the Check Request Status option.
- Enter the required details to view updates on your blocked device.
A Secure Solution for Mobile Users
The Sanchar Saathi portal provides an effective way to secure lost or stolen smartphones, ensuring that unauthorized users cannot access or resell them. This initiative helps curb mobile theft while giving users an easy and efficient way to protect their data and personal information.
If you ever lose your phone, make sure to use this government-backed platform to block it immediately and track its status.
