There are certain traffic rules and regulations that every driver on the road is required to follow. These rules ensure safety and proper traffic management. Violating these rules can result in a fine or challan. However, there are instances where drivers are issued challans unfairly despite having valid documents and following all rules.
Mandatory Traffic Rules for Drivers
Every motorist is expected to adhere to specific guidelines, such as wearing a helmet while riding a two-wheeler, using seat belts in a car, carrying a valid driving license, and possessing a pollution under control (PUC) certificate. Failure to comply with these rules can lead to heavy fines.
What If You Get a Wrong Challan?
Sometimes, traffic police officials may issue a challan unfairly, even if all your documents are in place and you have not violated any rule. In such cases, you are not obligated to pay the fine blindly. You have the right to contest it.
How to File a Complaint Against a Wrong Challan
There are both online and offline ways to challenge an incorrect traffic challan:
- Approach the Court: You can challenge the wrongly issued challan by filing a complaint in the appropriate court. Present all your valid documents and explain your situation to seek justice.
- Visit the Traffic Police Website: Each state has an official traffic police website. You can lodge a complaint by providing details of your challan, vehicle number, and a description of the incident.
- Social Media Platforms: You can raise your concern by tagging the official social media handle of your state’s traffic police or @MORTHIndia on platforms like Twitter. Share the challan number, vehicle information, and complete details of the incident.
- Visit the Nearest Traffic Police Station: If your issue is not resolved online, you can visit your nearest traffic police station and explain your problem. Carry all your relevant documents for verification.
- Report to the SP Office: If you still do not get a satisfactory resolution, you can escalate the matter to the Superintendent of Police (SP) office. Your complaint will be taken seriously, and appropriate action will be initiated.
Key Takeaway
Drivers should not feel helpless if they receive a wrong challan. The law provides multiple avenues to contest and resolve such issues. Ensure you always carry the necessary documents and stay informed about your rights to avoid unnecessary fines.