Every day, millions of passengers travel on Indian Railways, with a significant number booking their tickets online through the IRCTC website or other platforms. However, a large portion of travelers still prefer purchasing tickets directly from railway counters.
Did you know that even counter tickets can be canceled online? IRCTC offers this facility to make the process more convenient for passengers. Here’s how you can cancel your counter ticket online.
Steps to Cancel Counter Tickets Online
To cancel a train ticket purchased from the counter via the IRCTC website, follow these steps:
- Visit the IRCTC Website – Open the official IRCTC website on your browser.
- Navigate to the Cancellation Section – Click on the “More Action” tab and select “Counter Ticket Cancellation.”
- Enter Ticket Details – A new page will open, giving you the option to cancel your ticket or change the boarding point.
- Provide Required Information – Choose the ticket cancellation option and enter your PNR number along with the security captcha.
- Receive OTP Confirmation – An OTP will be sent to your registered mobile number.
- Verify Details & Cancel Ticket – Once the details appear on the screen, review them and proceed by clicking the “Cancel Ticket” option.
- Check Refund Details – The refundable amount will be displayed on the screen after cancellation.
How to Get a Refund?
While the cancellation of a counter ticket can be done online, passengers need to visit their nearest PRS (Passenger Reservation System) counter to claim the refund. Here’s how you can get your money back:
- Ensure that you visit the PRS counter at least 4 hours before the scheduled departure of the train.
- For waiting list or RAC tickets, visit the counter at least 30 minutes before the train’s departure.
- Present the canceled ticket at the counter to receive the refund.
By following these simple steps, passengers can efficiently cancel their counter tickets online and claim refunds without any hassle.